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Tuesday, November 19, 2019

Symantec Norton Bug Internet Security At Risk Red X Icon Taskbar Tray Back One Week (7 Days) Later


Like clock work, one week (7 days) later, the Symantec Norton anti-virus software bug reared it's ugly head again on my new Windows 10 computer. The Symantec Norton Security icon in the Taskbar tray changed to show a Red X. After clicking on the icon, the Norton LifeLock Security window displayed these messages for the Internet Security tab: Internet Security At Risk and Browsing at Risk. (See image above.) Their software bug has existed since at least August 2019, but Symantec can't be bothered to fix it, according to comments I read here.

The Symantec Norton Security icon in the Taskbar tray should be a green check mark (see image below) and the Norton LifeLock Security window should look like this:


Today, one week (7 days) after uninstalling and reinstalling Norton to fix their software bug, which is merely resetting the 7 day clock for when the bug will return, this popup dialog appeared (see image below). Because I didn't take any action in response to it, it timed out, disappeared, and the Taskbar tray changed to show a Red X, meaning the bug was back.


My immediate response to their software bug returning was to research the quality of Windows 10 Windows Defender, and I found an article saying it can be used instead of an anti-virus program (like Symantec Norton). The article recommended using Malwarebytes too:

What’s the Best Antivirus for Windows 10? (Is Windows Defender Good Enough?)

Malwarebytes

Basic Computer Security: How to Protect Yourself from Viruses, Hackers, and Thieves

Then I reinstalled Norton for the FOURTH time, to work around THEIR SOFTWARE BUG! If this problem happens again next Tuesday, I'll uninstall Norton for the last time, and use Windows 10 Windows Defender instead. I also won't be renewing my subscription with Symantec Norton.

7 comments:

Tom said...

...fortunately, I've never seen this.

Iris Flavia said...

"Ugly" - you really put a lot of energy in this!
I hope the 7-days-rule disappears soon!

Bleubeard and Elizabeth said...

You would think others wold be screaming about Norton, too. Good luck with your decision, whatever it is.

Mary said...

I just remembered that our IT guy at work made us use Microsoft Edge browser and not Firefox, for security reasons. So there could be an interaction going on between Firefox and Norton.

CJ Kennedy said...

Good luck!

Mary said...

The IT guy at work did allow a few people to use Google Chrome. I don't think Firefox is considered a secure browser now. I don't use it anymore. You can probably export bookmarks from Firefox and then import them into Google Chrome. We had Norton at work and no problems with that.

Divers and Sundry said...

I hafta say I'd've gotten rid of it entirely by now. You have the patience of a saint!